Have questions about our products? Need a quote for your department? Looking for expert advice on equipment? Our team is ready to assist you with fast, friendly service.
Fill out the form below and we'll get back to you within 24 hours.
Prefer to reach out directly? Here's how you can contact us. Our team typically responds within 24 hours during business days.
Nationwide Delivery
Same-day shipping available for in-stock items
We know time matters in emergency services. That's why we commit to responding to all inquiries within 24 hours—often much faster. Urgent? Call us directly for immediate assistance.
Whatever your needs, our team is ready to assist
Get custom pricing for your department's equipment needs. Bulk discounts and department pricing available.
Need help choosing the right equipment? Our experts can recommend the best products for your specific needs.
Set up a department account for streamlined ordering, net payment terms, and consolidated invoicing.
Track your order, get shipping updates, or inquire about delivery timing for your equipment.
Questions about using your equipment? Need troubleshooting help or replacement parts?
Set up scheduled refills for first aid kits, replace expired supplies, or restock after use.
Quick answers to common questions
We typically provide quotes within 24 hours of receiving your request. For standard items, we can often provide pricing the same day. If you need an urgent quote, call us directly and we'll prioritize your request.
Yes! We offer competitive bulk pricing for fire departments, EMS agencies, and other emergency service organizations. Volume discounts increase with order size. Contact us for a custom quote based on your specific needs and quantities.
We accept all major credit cards, purchase orders from established departments, and can set up net-30 payment terms for qualified accounts. We also work with municipal procurement systems and can accommodate various payment methods to fit your department's processes.
In-stock items typically ship same-day if ordered before our cutoff time. Standard ground shipping usually takes 3-5 business days depending on your location. We also offer expedited shipping options for urgent needs. Contact us if you need equipment quickly—we'll do our best to accommodate rush orders.
Yes, we accept returns on unused items in original packaging within 30 days of delivery. Some items may have specific return policies due to safety or hygiene requirements. Contact us before returning any items and we'll provide instructions and address any concerns about your purchase.
Yes! We ship to all 50 states. Whether you're in a major metropolitan area or a rural community, we can get equipment to your department. Shipping costs vary by location and order size—contact us for a shipping estimate with your quote.
Don't see your question answered?
Call Us: (323) 251-4234Whether you need a quick quote, product advice, or want to set up a department account—we're here for you.
Trusted by 500+ fire departments nationwide • Fast response guaranteed